|Technology / Audio|
A Successful Business Outcome for Our Customer
Enhanced efficiency of EDI (Electronic Data Interchange)-based communications throughout the supply chain with ERP system integration and process automation
Pure sound is tradition for in-akustik (www.in-akustik.com), a company of the German Braun group. For more than 30 years the name in-akustik has stood for outstanding sound technology and quality in the audio/hi-fi scene. With a portfolio encompassing in-house manufactured home hi-fi video cables and speakers as well as music and film DVD’s, it features a range of products including multi-media installations that combine high-end sound technology with stylish furnishing. Partners, suppliers and several thousand customers appreciate the quality of in-akustik’s broad portfolio.
Many of in-akustik’s business transactions are generated via the PhonoNet data hub and network. PhonoNet is one of the largest electronic ordering and information systems for the audio industry and for specialist retailers offering audio products. As a PhonoNet partner, in-akustik is able to offer customers the opportunity to submit orders via a centralized shopping cart and perform comprehensive online research.
By implementing the TRUedx™ Enterprise solution, Trubiquity not only provided in-akustik with full EDI capabilities but also a seamless integration of their new Infor ERP (enterprise resource planning) system. Employing the TRUedx™ Enterprise solution helped in-akustik cost-effectively improve data flow as well as business communications process efficiency.
How We Worked with Our Customer to Achieve this Result
Full EDI capabilities and seamless integration of the new Infor ERP (Enterprise Resource Planning) system
We Can Do This for You
Improved control of data exchange processes by implementation of TRUedx™ Enterprise in combination with the new ERP system
To process orders, confirmations, invoices, and delivery notes or to create and update master data and sales reports, in-akustik employees used database queries and Excel files as source formats, which then had to be converted into the PhonoNet or other business partner formats. By implementing TRUedx™ Enterprise, Trubiquity met the customer’s need for the required PhotoNet interfaces as well as performed the PhotoNet format conversions into or out of the Infor standard. This integration of the Infor system was routine as Trubiquity, a longstanding Infor partner, has provided multiple finely-tuned ERP integrations that met Infor ERP system requirements.
The mobile recording devices used by the sales force were also connected to the TRUedx™ Enterprise system. Now, as orders are taken on site, they are automatically converted into structured data, and sent to in-austik headquarters via notebook. The TRUedx™ Enterprise system collects the data and submits it to the Infor ERP system where it is read and immediately processed ensuring full compliance with industry standards. No data import is required; the order process is fully automated delivering goods to the customer without delay. Through the use of TRUedx™ Enterprise solution, in-aukustik was able to significantly improve internal workflow automation and data exchange process efficiency.
Here’s Proof of the Success
Automated business processing and improved management of internal data exchange processes
By deploying the TRUedx™ Enterprise software solution, in-akustik was able to realize substantial improvements in internal data flow management. In fact, implementation of the solution and integration of the new Infor ERP system took place without restricting continuous operation of the company. The company now has fully automated order processing, integration of the field force as well as support of VMI (Vendor Management Inventory). Processes run at staggered times while TRUedx™ Enterprise operates as a background service collecting electronically submitting data from the sales force and transferring the data to the ERP system for immediate processing. Conversely, the data is imported from the ERP system, converted into the required formats in compliance with the specifications of the business partners, and then communicated through the supply chain.
“The new Trubiquity system provides uncomplicated communications and conversion processes in a secure EDI environment. It enables in-akustik to control and manage its internal workflows and external data exchange processes with its business partners. Transparency in data traffic has significantly increased. Now the data input and output can be tracked in real time. Automatic error notifications ensure that issues are reported immediately which provides us the possibility to counteract in time.”– Oliver Hengst, Purchasing Manager at in-akustik.